Step 1: At your door ASAP. Initial inspection and quotation
At Mr. Flood, we service Sydney with the highest standards and ethics in our process. The first key is that we understand that an emergency means that you want action now, not to be sitting around waiting for the cleaners to arrive.
Within the Sydney region, in most cases we will be at your door within an hour, and if that is unlikely to happen for any reason, we will remain in contact with you throughout to keep you appraised on what is going on. Once we arrive on the premises, our first job is always to inspect the damage, and provide you with a rough estimate on the cleaning and drying work that might be necessary, as well as the approximate cost to you.
The person that you receive at your door will be a fully accredited expert in wet carpet cleaning and disaster management and will be able to answer any questions that you might have at this time. Following the assessment, if you are happy for us to commence work on getting your carpet dried and clean, we will then start working in full.