Why choose Mr Flood?

Free phone advice by trained water damage restoration specialist

Genuine 24/7, 365 days a year
emergency call out

Mr Flood is a genuine 24 hours a day, 7 days a week, 365 days a year emergency flood restoration service. You can call us any time day or night and the phone will be answered by a trained flood restoration technician ready to assist you.Free phone advice by trained flood restoration technician.

Speak to a trained technician right now! Every single call to 1300 673 566 is answered by one of our IICRC trained and certified flood restoration technicians who will give you expert advice on how to handle your flood damage emergency. There’s no obligation to calling us, and our trained flood restoration technicians are happy to offer free valuable advice on what to do, as well as how soon our team can get to your door. They can also clear up any confusion as to who will cover the costs of the restoration.

At your door within 1 hour!

We’re at your front door in less than 1 hour from when you call us if you are in the Sydney Metropolitan area. We know how important it is to begin the flood restoration process quickly so that your wet carpets are returned to their dry state as soon as possible. Our team is always ready to rush to your aid, so don’t wait for your insurer’s flood restorer (sometimes they take days to get to you!) – get Mr Flood to your door now.

Client focussed service

Choosing Mr Flood to attend to your wet carpets versus waiting for an insurance nominated flood restoration company is a much smarter and better solution. Your insurer’s priority is to keep the job as cheap as possible, plus their flood restorer is encouraged not to share important data and information with you about the process. They also can’t offer the quick response that Mr Flood offers. By choosing Mr Flood you become our valued client – not the insurance company! This is very important, as we conduct the flood restoration with full and complete disclosure to you so that you know the job is done thoroughly. Remember, no matter which flood restorer does attend to your wet carpets the insurance company covers your costs. You aren’t obliged to use their nominated restorer and you’ll likely get a worse job if you do!

Wide service area

We service all of the Sydney Metropolitan area, Central Coast, Woollongong, Blue Mountains and everywhere else in between. Flood restoration is a highly specialized service that cannot be left to your local ‘carpet cleaner’, so don’t let your wet carpets be ruined by untrained and non-equipped cleaners – get a flood restoration expert to do it right first time.

IICRC trained and certified

Our flood restoration technicians are trained and certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification), so you are dealing with experts in water damage and flood restoration on every single job.

Strata Certified

Just like the best Strata Managers, Mr Flood’s team are trained and certified by Strata Community Australia. This means we have a sound knowledge of and commitment to working within strata schemes, community schemes and company title buildings and their associated rules and by-laws.

Easy payment terms

There are usually no upfront costs for using Mr Flood, so you can focus on getting the flood damage under control and leave the payment until after the job is complete. For insured clients we offer up to 30 days payment terms from when the flood restoration job is complete, giving you the peace of mind that your insurer will reimburse the costs within this time so you’re never out of pocket.


29th October, 2015

I can’t thank Annmaree and Damon enough for coming to my rescue after extensive flooding of my apartment after a huge storm. Despite being inundated with pleas for help, they made time to get to my apartment swiftly and dealt with climbing five flights of stairs as the lift was not working, carrying the heavy equipment needed to remove the water and fans to dry the carpets out. Wonderful attitude, service and follow up. I can’t thanks them enough. I highly recommend their services.